Privacy Policy

Version 2.0 | January 1, 2026
QBOID INC 5273 Prospect Rd, Suite #120, San Jose, CA 95129, USA
Phone: +1 (408) 419-1449
Email: [email protected]

QBOID Mobile Dimensioning Devices and QBOID Cloud Services

Effective Date: January 1, 2026

Last Updated: December 31, 2025

About This Document

This Privacy Policy applies to:

  • QBOID Mobile Dimensioning Devices - Our standalone Android-based dimensioning hardware (including M2 and future models) and applications
  • QBOID Cloud - Our optional cloud service for data storage and access

For information about our company website (qboid.ai), please refer to our separate Website Privacy Policy.

1. Introduction

Who We Are

QBOID INC ("QBOID," "we," "us," or "our") is a technology company that provides dimensioning solutions for logistics and supply chain operations. We are headquartered at:

QBOID INC
5273 Prospect Rd, Suite #120
San Jose, CA 95129, USA
Phone: +1 (408) 419-1449
Email: [email protected]

What We Provide

We offer two complementary products:

1. QBOID Mobile Dimensioning Devices

Our standalone Android-based devices (current model: M2; future models: M4, etc.) that run specialized dimensioning applications:

  • Parcel App: For package dimensioning with pre-configured data collection (dimensions, weight, barcodes, optional images). Always stores data locally by default.
  • Pallet App: For pallet dimensioning with pre-configured data collection. Always stores data locally by default.
  • WorkFlows App: Fully customer-configurable workflows where you define what data to collect, from which sources (including external peripherals), where to store it (local storage is optional), and where to send it (including multiple destinations such as endpoints, cloud services, or printers).

All devices operate without requiring internet connectivity. For all applications, you control whether and where data is transmitted: QBOID Cloud, your own endpoints, both, or nowhere.

2. QBOID Cloud

An optional cloud service that, when you choose to enable it, securely receives, stores, and provides access to the data transmitted from any of the three applications.

Our Commitment

We are committed to protecting your privacy and securing your data. This document explains our privacy practices in clear, straightforward language.

2. Our Privacy Principles

Data Minimization by Design

Our products are designed to minimize the collection of personal information:

  • Our devices capture only operational data necessary for dimensioning operations
  • We do not collect payment card information (PCI data)
  • We do not collect protected health information (PHI)
  • We do not require predefined personal identifiable information (PII)

Customer Control

You own your data. We provide you with complete control over your data:

  • Device data is stored locally on your device under your control (Parcel/Pallet always store locally; WorkFlows storage is configurable)
  • QBOID Cloud is entirely optional
  • You decide what data to capture and whether to enable cloud synchronization
  • For all applications: You control data destinations (QBOID Cloud, your own endpoints, both, or nowhere)
  • You can access, export, or delete your data at any time

Transparency

We believe in clear communication about our data practices. This policy explains:

  • What data we collect and why
  • How we protect your data
  • Your rights regarding your data
  • How to contact us with questions

3. Information We Collect

3.1 Device Data

When you use QBOID devices, the following data is captured and stored locally on your device:

Operational Data:

  • Package or pallet dimensions (length, width, height)
  • Weight measurements
  • Timestamps of measurements
  • Barcodes scanned during operations
  • Optional images (if you choose to capture them)

Custom Fields:

  • Parcel and Pallet Apps: Limited pre-configured optional fields you may enable
  • WorkFlows App: Fully customer-defined data fields, collection workflows, and validation rules that you configure

Device Information:

  • Device serial number
  • Software version
  • License status
  • Application logs for troubleshooting

Important: Our devices do not collect or require:

  • Names, email addresses, or contact information
  • Payment card information
  • Social security numbers
  • Government-issued identification numbers
  • Health information
  • Precise geolocation data (GPS tracking)

3.2 QBOID Cloud Data

Note: This section applies when you configure any of our applications (Parcel, Pallet, or WorkFlows) to sync with QBOID Cloud. All applications support optional QBOID Cloud synchronization. You may alternatively configure any application to send data to customer-defined endpoints, or to not transmit data at all.

If you choose to enable QBOID Cloud, the following data may be transmitted from your device to our cloud service:

Synchronized Data:

  • All operational data captured by your devices (measurements, barcodes, timestamps, images)
  • Device identifiers (to associate data with specific devices)
  • Sync timestamps and status

Account Information:

  • Username and account credentials for cloud access
  • Company name (if provided)
  • Email address (for account notifications and support)

Technical Data:

  • IP address of devices connecting to QBOID Cloud
  • Browser type and version (for web portal access)
  • Authentication tokens
  • API request logs
  • Session identifiers

Support Data:

  • Information you provide when contacting technical support
  • Support ticket descriptions and attachments
  • Communication history with QBOID support team

3.3 Business Contact Information

When you communicate with us through any channel (email, phone, website forms, or in-person meetings), we collect and store business contact information in our Customer Relationship Management (CRM) system:

Contact Data:

  • Names and job titles
  • Email addresses
  • Phone numbers
  • Company name and address
  • Communication preferences
  • Interaction history (emails, calls, meetings)

This information is separate from operational data collected by QBOID devices and is used for customer relationship management, sales, marketing, and business development purposes.

3.4 What We Don't Collect

We do not collect:

  • Payment card information (all billing handled separately through invoicing)
  • Sensitive personal information unless you specifically configure your system to capture it
  • Health information
  • Biometric data
  • Precise geolocation or GPS tracking data
  • Data from your device when QBOID Cloud is not enabled

4. How We Use Your Information

4.1 Device Usage

Data stored on your device is used solely for:

  • Performing dimensioning operations
  • Displaying measurement history on the device
  • Supporting your operational workflows
  • Troubleshooting issues you report to us

Local Data Storage:

  • Parcel and Pallet Apps: Always store data locally on your device by default (you can configure cleanup policies to manage storage)
  • WorkFlows App: Local storage is optional and fully configurable—the app stores data locally only if you explicitly configure it to do so

QBOID cannot access data on your device remotely. We only see device data if you choose to:

  • Enable QBOID Cloud synchronization, or
  • Configure data transmission to QBOID Cloud (available for all applications), or
  • Manually share logs or screenshots with our support team

Note: If you configure any application to send data to your own customer-defined endpoints, QBOID does not receive or have access to that data unless you also enable QBOID Cloud as a destination.

4.2 QBOID Cloud Usage

When you enable QBOID Cloud, we use your data to:

Provide Our Services:

  • Store and organize your measurement data
  • Provide web-based access to view and search your data
  • Generate reports and analytics on your operations
  • Synchronize data across multiple devices
  • Provide API access for integration with your systems (you can create API tokens through the web interface to retrieve your data via RESTful API)

Maintain and Improve Services:

  • Monitor system performance and availability (infrastructure metrics, error rates, response times)
  • Troubleshoot technical issues (we may access your specific data when you request support or when investigating reported problems)
  • Monitor data quality and identify potential data integrity issues
  • Detect and prevent misuse, fraud, or abuse of our services
  • Develop new features and improvements (using aggregated, anonymized usage patterns)

Communicate With You:

  • Respond to your support requests
  • Send service notifications (e.g., scheduled maintenance)
  • Provide license renewal reminders
  • Communicate about your account or services

Comply With Legal Obligations:

  • Respond to legal requests and prevent harm
  • Enforce our terms of service
  • Comply with applicable laws and regulations

4.3 Business Contact Information Usage

We use business contact information collected through communications with us for:

Customer Relationship Management:

  • Managing ongoing business relationships
  • Tracking customer interactions and service history
  • Providing personalized customer support

Marketing and Communications:

  • Sending product updates and announcements
  • Sharing information about new features, products, or services
  • Providing relevant industry insights and educational resources
  • Inviting you to webinars, events, or training sessions

Business Development:

  • Facilitating introductions to trusted partners who may offer complementary solutions
  • Coordinating with resellers or distribution partners
  • Supporting joint marketing initiatives with select partners

Sales and Account Management:

  • Following up on inquiries and quotes
  • Managing renewals and expansions
  • Understanding customer needs and preferences

You can opt out of marketing communications at any time by contacting us at [email protected] or using the unsubscribe link in our emails. Opting out will not affect critical service notifications related to your account or devices.

4.4 What We Don't Do

We do not:

  • Sell your operational data (measurements, barcodes, images, or cloud-stored data) to third parties
  • Use your operational data for advertising or marketing purposes
  • Sell business contact information lists
  • Use automated decision-making or profiling that produces legal or similarly significant effects
  • Access your specific operational data (individual measurements, images, records) for purposes other than:
    • Providing the services you requested
    • Automated system monitoring and security scanning
    • Data quality monitoring and integrity checks
    • Detecting misuse, fraud, or abuse
    • Troubleshooting when you request support
    • Complying with legal obligations

5. Data Storage and Location

5.1 Device Storage

Local Storage:

  • Parcel and Pallet Apps: All captured data is automatically stored locally on your device by default (with optional cleanup policies you can configure)
  • WorkFlows App: Local storage is entirely configurable—data is stored locally only if you configure your workflow to do so
  • When stored locally, data is protected by Android full-disk encryption
  • Access is controlled through Android OS authentication
  • You control physical access to the device

Your Responsibility:

  • You manage user authentication (password, PIN, biometric)
  • You control backup and export of locally-stored device data
  • You may optionally use Mobile Device Management (MDM) solutions for additional security

5.2 QBOID Cloud Storage

Infrastructure:

  • Hosted on secure cloud infrastructure
  • Two regional instances available:
    • US Region: https://customers.qboid.ai/ (data stored in United States)
    • EU Region: https://eu.customers.qboid.ai/ (data stored in European Union)
  • You choose which region to use when setting up your account
  • Data remains in your selected region
  • Encrypted in transit using TLS/HTTPS
  • Platform-level security provided by cloud infrastructure
  • Separate test and production environments

Data Segregation:

  • Multi-tenant architecture with logical data segregation
  • Application-level access controls prevent cross-customer access
  • Each customer account is isolated
  • Optional dedicated infrastructure available upon request

Important Notice:
QBOID Cloud is provided as a free service with no Service Level Agreement (SLA). You are responsible for maintaining your own backups of critical data. Important limitations of the free service:

  • No guaranteed uptime or availability
  • No guaranteed data retention period - we may implement automatic deletion of older data in the future
  • Backups performed for operational purposes only, not guaranteed
  • Data loss is possible at any time
  • We strongly recommend regularly exporting your data from QBOID Cloud (available in Excel or ZIP format with images) or maintaining copies on your local devices
  • Different service tiers with enhanced features and guarantees may be introduced in the future

5.3 Customer-Defined Destinations

For Users Who Configure Custom Data Destinations:

If you configure any of our applications (Parcel, Pallet, or WorkFlows) to send data to your own endpoints or third-party systems:

  • Data sent to customer-defined endpoints is not stored in QBOID Cloud unless you separately configure QBOID Cloud as an additional destination
  • QBOID does not control or have access to data sent to customer endpoints
  • Security and privacy of customer endpoints are your responsibility or the responsibility of your chosen service provider
  • You are responsible for ensuring your endpoints comply with applicable data protection regulations

Note: While all applications support customer-defined destinations, the WorkFlows app provides the most flexibility in configuring multiple destinations, data sources (including external peripherals), and complex data routing (including to printers or other output devices).

6. Data Sharing and Disclosure

6.1 No Sales of Operational Data

We do not sell, rent, or trade your operational data (measurements, barcodes, images, or other data collected through QBOID devices or stored in QBOID Cloud) to third parties.

Business Contact Information:
We do not sell contact lists. However, we may share business contact information with select partners for legitimate business purposes such as:

  • Joint marketing initiatives with complementary solution providers
  • Reseller and distribution partner coordination
  • Facilitating introductions to trusted partners who may offer services relevant to your business

You can opt out of having your contact information shared by contacting us at [email protected].

6.2 Service Providers

We may share limited data with trusted service providers who assist us in operating our services:

Cloud Infrastructure Provider

  • Purpose: Cloud hosting and infrastructure
  • Data Shared: All data stored in QBOID Cloud
  • Location: United States (US region) or European Union (EU region), based on your chosen region
  • Safeguards: Data Processing Agreement, encryption, access controls

Payment Processor

  • Purpose: Billing and invoicing only (separate from product data)
  • Data Shared: Company name, billing contact, invoice details
  • Note: We do not process or store payment card information

Customer Relationship Management (CRM) and Marketing Platforms

  • Purpose: Managing customer communications, marketing campaigns, and business relationships
  • Data Shared: Business contact information (names, emails, phone numbers, company details, interaction history)
  • Safeguards: Data Processing Agreements, access controls, industry-standard security practices

E-commerce Platform

  • Service: Shopify
  • Purpose: Online store for device purchases and accessories
  • Data Shared: Customer purchase information (name, shipping address, billing address, email, order details)
  • Location: Shopify data centers (United States/Canada)
  • Safeguards: Data Processing Agreement, PCI DSS compliance for payment processing, encryption, access controls
  • Note: Payment card information is processed directly by Shopify and never stored by QBOID

These service providers are contractually obligated to protect your data and use it only for providing services to us.

6.3 Business Partners

If you use QBOID products through a reseller or integration partner:

  • Your reseller may have access to your account and data
  • Integration partners may receive data through APIs you configure
  • You control what data is shared through integrations

We may disclose your information if required by law or to:

  • Comply with legal process (subpoena, court order, search warrant)
  • Respond to government requests
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public
  • Prevent fraud or security threats
  • Enforce our Terms of Service

We will notify you of legal requests unless prohibited by law.

6.5 Business Transfers

If QBOID is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner. We will notify you before your data is transferred and becomes subject to a different privacy policy.

6.6 Customer-Controlled Data Destinations

If you configure any of our applications (Parcel, Pallet, or WorkFlows) to send data to your own endpoints or third-party systems:

Your Responsibilities:

  • You act as the data controller for data sent to your chosen destinations
  • You are responsible for ensuring your endpoints comply with applicable privacy laws (GDPR, CCPA, etc.)
  • You are responsible for security of your endpoints and any third-party services you use
  • You must ensure valid legal basis for data processing at your endpoints
  • You must implement appropriate technical and organizational security measures

QBOID's Role:

  • QBOID acts only as a technology provider enabling data transmission from the device
  • QBOID is not a data processor or controller for data sent to customer endpoints
  • QBOID does not access, store, or process data sent to customer endpoints
  • Customer endpoint privacy and security are solely your responsibility

Recommended Practices:

  • Implement appropriate security measures (encryption, access controls, authentication) for your endpoints
  • Ensure third-party service providers have adequate data protection agreements in place
  • Conduct privacy impact assessments for your data flows
  • Maintain records of processing activities as required by applicable law
  • Provide appropriate privacy notices to individuals whose data you collect

7. Your Rights and Choices

7.1 Access to Your Data

Device:

  • You have full access to all data stored on your device
  • Data can be viewed through the device applications
  • You can export data from the device at any time

QBOID Cloud:

  • Log in to your account at https://customers.qboid.ai/ (or https://eu.customers.qboid.ai/ for EU region)
  • View, search, and download your data
  • Export formats: Excel (XLS) or ZIP archive (includes images)
  • Access available 24/7 (subject to service availability)

7.2 Control Over Data Collection

Device:

  • Configure what data fields to capture (limited pre-configured options for Parcel/Pallet; fully customizable for WorkFlows)
  • Choose whether to enable image capture
  • Data Destinations: For all applications, choose whether to send data to QBOID Cloud, customer endpoints, both, or nowhere
  • WorkFlows App Additional Controls: Define custom workflows, data fields, validation rules, data sources (including external peripherals), local storage options, and multiple data destinations (including printers)
  • Disable network connectivity entirely for offline operation

QBOID Cloud:

  • Enable or disable cloud synchronization at any time
  • Control which devices sync to the cloud
  • Manage device authorization tokens
  • Revoke API access as needed

7.3 Data Correction

If data stored in QBOID Cloud is inaccurate or incomplete:

  • Contact us at [email protected]
  • Provide the specific data that needs correction
  • We will respond within 30 days

7.4 Data Deletion

Device:

  • You can delete data from your device at any time
  • Factory reset removes all data from the device
  • You are responsible for data backup before deletion

QBOID Cloud:

  • Request account and data deletion by contacting [email protected]
  • We will delete your data within 30 days of verification
  • Some data may be retained as required by law or for legitimate business purposes
  • Note: As QBOID Cloud is a free service, we recommend maintaining your own backups of critical data

7.5 Data Portability

You can export your data in standard formats:

Device:

  • Export capabilities through the device interface

QBOID Cloud:

  • Self-service export via web interface in Excel (XLS) or ZIP format (includes images)
  • Alternatively, contact [email protected] to request a data export
  • Data provided in structured, machine-readable formats

7.6 Opting Out

Cloud Services:

  • Disable QBOID Cloud synchronization at any time
  • Continue using your device in offline mode
  • No penalty for disabling cloud services

Communications:

  • Opt out of non-essential communications by contacting us at [email protected]
  • You will still receive critical service notifications

8. Data Security Overview

We take the security of your data seriously and have implemented technical, physical, and organizational security measures to protect your information.

Security Measures

Device Security:

  • Android full-disk encryption enabled by default
  • Application sandboxing and OS-level access controls

QBOID Cloud Security:

  • TLS/HTTPS encryption for all data in transit
  • Platform-level security provided by cloud infrastructure
  • Restricted administrative access
  • Regular security patches and updates

Organizational Security:

  • Written information security policies reviewed annually
  • Security training for personnel
  • Incident response procedures

Detailed Security Information

For comprehensive information about our security practices, policies, and procedures, please refer to our Information Security Policy (available upon request) or contact us at [email protected].

Security Incidents

If we become aware of a security incident affecting your data:

  • We will investigate and contain the incident promptly
  • You will be notified as required by law and our contracts
  • We will provide information about the incident, affected data, and remediation steps
  • We will take steps to prevent recurrence

9. Data Retention

9.1 Device

  • Data remains on the device until you delete it
  • You control retention period
  • Factory reset removes all data

9.2 QBOID Cloud

Active Data:

  • Important: As a free service, QBOID Cloud does not guarantee indefinite data retention
  • We may implement automatic deletion of older data (such as data older than a specified number of days) at any time
  • Currently, data is retained while your account is active, but this may change
  • We strongly recommend maintaining your own backups of critical data by regularly exporting from QBOID Cloud or keeping copies on your local devices
  • Different service tiers may have different retention policies if introduced in the future

Account Termination:

  • Data deleted within 30 days of account closure request
  • Some metadata may be retained for business records

Backups:

  • We may perform backups for operational purposes, but these are not guaranteed as part of the free service
  • You are responsible for maintaining your own backups of critical data
  • Any backups we create are subject to automatic deletion

Logs:

  • Application logs retained according to operational needs
  • Typically retained for 30-90 days
  • No long-term audit log retention

Legal Requirements:

  • Some data may be retained longer if required by law
  • Data may be retained to resolve disputes or enforce agreements

10. International Data Transfers

10.1 Data Storage Location

  • Device: Data stored locally at your location
  • QBOID Cloud:
    • US Region (https://customers.qboid.ai/): Data stored in United States
    • EU Region (https://eu.customers.qboid.ai/): Data stored in European Union
    • You choose your region when setting up your account
    • Data remains in your selected region

10.2 Regional Data Residency

US Region Customers:

  • Data stored and processed in the United States
  • No international transfers of your operational data

EU Region Customers:

  • Data stored and processed in the European Union
  • No international transfers of your operational data to the United States
  • EU data protection laws apply

10.3 Development Activities

  • Some application development activities performed by personnel in the European Union
  • Development personnel do not access customer data, production systems, or deployed devices
  • Limited to software development and testing only

10.4 Standard Contractual Clauses

For customers who select the US region while located in the European Economic Area, United Kingdom, or Switzerland:

  • We rely on Standard Contractual Clauses (SCCs) for transfers of personal data to the United States
  • Our cloud infrastructure provider has implemented appropriate safeguards for data protection
  • You may request a copy of the SCCs by contacting us

Note: EU region customers store data within the EU, so SCCs for international transfers are not required for operational data.

11. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction).

  • We do not knowingly collect personal information from children
  • We do not target our services to children
  • If we learn we have collected information from a child without parental consent, we will delete it promptly

If you believe we have inadvertently collected information from a child, please contact us at [email protected].

12. Regional Privacy Rights

We respect privacy rights under applicable laws around the world. Below are specific rights that may apply to you based on your location.

12.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

Right to Know:

  • What personal information we collect
  • Sources of information
  • Purposes for collection
  • Categories of third parties we share with

Right to Access:

  • Request a copy of your personal information
  • We will provide information in a portable format

Right to Delete:

  • Request deletion of your personal information
  • Subject to exceptions for legal obligations

Right to Correct:

  • Request correction of inaccurate personal information

Right to Opt-Out:

  • We do not sell personal information, so no opt-out is needed

Right to Non-Discrimination:

  • We will not discriminate against you for exercising your rights

Right to Limit Use of Sensitive Personal Information:

  • We do not collect sensitive personal information by default
  • You control what data your system captures

Shine the Light:

  • You may request information about our disclosure practices
  • Contact us using the information in Section 14

To exercise these rights, contact us at [email protected] or [email protected].

Authorized Agent: You may designate an authorized agent to make requests on your behalf. We may require verification of authorization.

Response Time: We will respond to verifiable requests within 45 days.

12.2 European Economic Area, United Kingdom, and Switzerland (GDPR/UK GDPR)

If you are located in the EEA, UK, or Switzerland, you have the following rights:

Right to Access:

  • Confirm whether we process your personal data
  • Obtain a copy of your personal data

Right to Rectification:

  • Correct inaccurate or incomplete personal data

Right to Erasure ("Right to be Forgotten"):

  • Request deletion of your personal data
  • Subject to legal retention obligations

Right to Restrict Processing:

  • Request limitation on how we use your data

Right to Data Portability:

  • Receive your data in a structured, machine-readable format
  • Transmit data to another controller

Right to Object:

  • Object to processing based on legitimate interests
  • Object to direct marketing (we don't do marketing)

Right to Withdraw Consent:

  • Where processing is based on consent, withdraw at any time

Right to Lodge a Complaint:

  • File a complaint with your local data protection authority

Legal Basis for Processing:

  • Contract performance: To provide services you've requested
  • Legitimate interests: Service improvement, security, fraud prevention
  • Legal obligations: Compliance with applicable laws
  • Consent: Where specifically obtained

To exercise these rights, contact us at [email protected].

Data Protection Officer: For GDPR inquiries, contact [email protected].

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

12.3 Other U.S. States

We extend similar rights to residents of other U.S. states with comprehensive privacy laws, including:

  • Colorado (CPA)
  • Connecticut (CTDPA)
  • Delaware (DPDPA)
  • Indiana (ICDPA)
  • Iowa (ICDPA)
  • Montana (MCDPA)
  • Oregon (OCPA)
  • Tennessee (TIPA)
  • Texas (TDPSA)
  • Utah (UCPA)
  • Virginia (VCDPA)

Rights generally include: access, correction, deletion, data portability, and opt-out of sales (we don't sell data).

12.4 Other Jurisdictions

If you are located in a jurisdiction with privacy laws not listed above, please contact us to understand what rights may apply to you. We strive to provide consistent privacy protections globally.

13. Changes to This Policy

When We May Update This Policy

We may update this Privacy Policy to reflect:

  • Changes to our products or services
  • Changes in applicable laws
  • Improvements to our privacy practices
  • User feedback and best practices

How We Notify You

Material Changes:

  • Prominent notice on our website at least 60 days before changes take effect
  • Notice in QBOID Cloud portal (for cloud users)
  • In-product notifications (where technically feasible)

Non-Material Changes:

  • Updated policy posted on our website
  • "Last Updated" date revised at the top of this document

Your Acceptance

  • Continued use of our services after changes take effect constitutes acceptance
  • If you do not agree to changes, you may discontinue use of the services
  • Material changes will not apply retroactively without your consent

14. Contact Information

Questions or Concerns

If you have questions, concerns, or requests regarding this policy or our privacy practices:

Email: [email protected] or [email protected]
Phone: +1 (408) 419-1449
Mail:
QBOID INC
Attn: Privacy Inquiries
5273 Prospect Rd, Suite #120
San Jose, CA 95129, USA

Data Subject Requests

To exercise your privacy rights (access, deletion, correction, etc.):

  • Email: [email protected]
  • Subject line: "Privacy Rights Request"
  • Include: Your name, account information, and specific request

Security Issues

To report security vulnerabilities or incidents:

Complaints

If you have concerns about our privacy practices:

  1. Contact us first using the information above
  2. We will investigate and respond within 30 days

If you are not satisfied with our response, you may contact the appropriate supervisory authority:

  • California: California Privacy Protection Agency (www.cppa.ca.gov)
  • EEA/UK/Switzerland: Your local data protection authority
  • Other U.S. States: Your state attorney general

Appendix: Definitions

Personal Data / Personal Information: Information that identifies, relates to, or could reasonably be linked with you or your household.

Processing: Any operation performed on data, including collection, storage, use, disclosure, or deletion.

Service Data: Data captured and processed through use of QBOID devices and QBOID Cloud, typically operational data about measurements, barcodes, and images.

Controller: The entity that determines the purposes and means of processing personal data. For device data, you are typically the controller. For QBOID Cloud account data, QBOID is the controller.

Processor: The entity that processes personal data on behalf of a controller. QBOID acts as a processor for service data you store in QBOID Cloud.

Document Information

Document Title: Privacy Policy - QBOID Mobile Dimensioning Devices and QBOID Cloud Services
Version: 2.0
Effective Date: January 1, 2026
Last Updated: December 31, 2025
Replaces: Privacy Policy (SaaS) v.2 dated June 27, 2024

Thank you for trusting QBOID with your dimensioning needs. We are committed to protecting your privacy and securing your data.