Exhibit B: Software License Terms

Version 1.1 | February 19, 2026
QBOID INC 5273 Prospect Rd, Suite #120, San Jose, CA 95129, USA
Phone: +1 (408) 419-1449
Email: [email protected]

QBOID INC

Version: 1.1
Effective Date: February 19, 2026

Overview

This Exhibit B governs license and use of QBOID software applications ("Software"). It is incorporated into and made part of the applicable QBOID agreement governing Customer's use of Products, either the Master Service Agreement or the Terms of Service, as applicable (the "Governing Agreement").

Capitalized terms not defined here have the meanings in the Governing Agreement.

1. Scope and Applicability

1.1 Covered Software

This Exhibit applies to QBOID applications, including:

  • Parcel App
  • Pallet App
  • WorkFlows App
  • Other QBOID applications released during the term

Software includes QBOID-provided updates, patches, and documentation. Software may not be used to store data unrelated to QBOID products or approved workflows.

1.2 Relationship to Governing Agreement

This Exhibit provides software-specific operational and commercial terms. General legal terms (including confidentiality, intellectual property ownership, warranty disclaimer, liability limits, indemnification, and governing law) are set forth in the Governing Agreement.

2. License Grant

2.1 License

Subject to the Governing Agreement and payment of applicable fees, QBOID grants Customer a limited, non-exclusive, non-transferable, revocable, non-sublicensable license to access and use the Software:

  • For internal business purposes only;
  • In connection with authorized QBOID devices and workflows; and
  • During the applicable subscription term.

2.2 Affiliate and Contractor Use

Customer may permit Affiliates and contractors to use Software on Customer's behalf, provided use is solely for Customer's benefit and those users are bound by obligations at least as protective as this Exhibit.

3. Subscription Term and Renewal

3.1 Initial Term

Unless otherwise stated in the applicable order document, the initial Software subscription term is twelve (12) months.

3.2 Renewal

Software subscriptions renew only if renewal terms are stated in the applicable Order Form, accepted quote, or online store plan.

4. Support, Onboarding, and Updates

4.1 Technical Support

For customers with active Software subscriptions:

  • Support requests are submitted to [email protected].
  • QBOID targets first response within 1 business day (Mon-Fri).
  • Complex issues may be escalated to a live video session.

Support includes standard troubleshooting and configuration assistance. Support does not include custom development or third-party integration work not provided by QBOID.

4.2 Onboarding

QBOID may provide onboarding sessions to assist setup and best practices. Sessions are scheduled during normal QBOID business hours (Pacific Time, Monday through Friday).

4.3 Updates

QBOID may provide updates, upgrades, bug fixes, or patches. Updates are governed by this Exhibit. Customer controls deployment timing on Customer-managed devices unless QBOID specifies a security-critical update requirement.

5. Fees and Refund Policy

5.1 Fees

Software fees are as listed in the applicable Order Form, accepted quote, or online store listing. Software subscriptions are priced and billed annually, in advance, in U.S. Dollars.

5.2 Seven-Day Refund Window

Software license fees are refundable within seven (7) days of the applicable trigger date:

  • Software purchased with Hardware: seven (7) days from the Hardware delivery date.
  • Software purchased without Hardware: seven (7) days from the date of purchase.
  • Software renewals: seven (7) days from the renewal date.

5.3 Non-Refundable After Window

After the seven (7) day period, Software license fees are non-refundable except where required by law.

6. Data and Privacy

6.1 Privacy Policy

Software use is subject to the QBOID Privacy Policy.

6.2 Default Data Profile

By default, Software is designed to collect operational data needed for dimensioning workflows (for example, measurements, barcodes, timestamps, and optional images).

6.3 WorkFlows App Responsibility

Customers using WorkFlows App are responsible for ensuring custom fields and workflows comply with applicable data protection requirements.

6.4 Cloud-Hosted Data

If Customer enables Cloud Services, cloud-hosted data retention and export terms are governed by Exhibit C.

7. Network Connectivity

7.1 Offline Operation

Software is designed to support offline dimensioning operations.

7.2 Optional Connectivity

When enabled, network connectivity may be used for:

  • Data transmission to customer-defined endpoints;
  • Subscription validation and renewal workflows;
  • Software updates; and
  • QBOID Cloud synchronization.

7.3 Bandwidth Profile

Software uses low outbound bandwidth for text records and higher bandwidth when image uploads are enabled.

8. Suspension and Termination

8.1 Suspension

QBOID may suspend Software access for non-payment, material breach, or security risk, subject to the Governing Agreement.

8.2 Termination

Termination rights and procedures are governed by the Governing Agreement.

8.3 Effect of Termination

Upon termination or expiration of Software rights:

  • License rights end;
  • Customer must stop using terminated Software; and
  • Customer remains responsible for accrued fees.

Contact Information

For Software-related inquiries:

QBOID, INC.
5273 Prospect Rd, Suite #120
San Jose, CA 95129, USA